Returns Policy

We want you to be completely satisfied with your purchase. If you change your mind, you may return unused items within 14 days of delivery for a refund or exchange.

Key Terms:

Returned items must be unused, in their original packaging, and in resaleable condition

Customers are responsible for return shipping costs unless the item is faulty or incorrect

We recommend using a tracked courier service for your return

Once we receive and inspect the returned item, we will issue a refund within 7 working days

Faulty or Damaged Items:

If your item arrives damaged or faulty, please contact us within 48 hours of delivery. We will arrange a replacement or refund at no extra cost to you.

To start a return, please contact our customer service team at: info@leedsofficechairs.co.uk